Privacy Policy
Last updated: 20th January 2026
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We take your privacy seriously. This policy explains how we collect, use, and protect any personal information you provide when using this website.
Who we are
This website is operated by LUX Building Solutions, based in the United Kingdom.
If you have any questions about this policy or how your data is handled, you can contact us via the website contact form.
What information we collect
We may collect and process the following personal information:
- Your name
- Your email address
- Any information you choose to include in a message sent via our contact forms
We only collect information that is necessary to respond to enquiries.
How we use your information
Your information is used solely to:
- Respond to enquiries submitted through the website
- Communicate with you regarding your request
We do not use your data for marketing mailing lists, automated campaigns, or sell your information to third parties. Unless you have previously subscribed to our mailing list.
Legal basis for processing
Under UK GDPR, we process your personal data on the basis of legitimate interest — specifically, responding to enquiries you have chosen to send to us.
How long we keep your data
We keep personal data only for as long as necessary to respond to your enquiry or comply with legal or administrative requirements. Data is not retained indefinitely.
Sharing your data
We do not share your personal data with third parties except where necessary to operate the website (for example, website hosting or embedded services such as Google).
Third-party services
This website may use Google services, such as Google Analytics or a Google Reviews widget. These services may collect anonymised usage data in accordance with Google’s own privacy policies.
Your rights
Under UK data protection law, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing in certain circumstances
To exercise any of these rights, please contact us via the website.
Data security
We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse.
Changes to this policy
This policy may be updated occasionally. Any changes will be posted on this page.